Our products are manufactured using high-quality carbon fiber composite materials. Most featured products are produced with prepreg carbon fiber and precision manufacturing processes to achieve excellent strength, lightweight performance, and a premium finish. Material specifications for each product are clearly indicated on the product page.

Yes. We offer genuine carbon fiber products. Product descriptions specify the construction, finish, and material used, so you know exactly what you are purchasing.

Most of our products are designed as OEM-style direct replacement or bolt-on components using original factory mounting points whenever applicable. Installation requirements are listed on each product page.

Every product is developed for specific vehicle models and model years.

Please verify:

· Vehicle model

· Model year

· Trim level (if applicable)

· If you're unsure, contact us with your VIN or vehicle details before ordering.

Professional installation is highly recommended for all exterior carbon fiber components to ensure proper alignment, fitment, and long-term performance.

Most products include the necessary mounting accessories when required.

Please refer to the product description for details about included hardware.

Depending on the product, available finishes may include:

· Gloss Carbon Fiber

· Matte Carbon Fiber

· Forged Carbon Fiber (selected products)

· Available finish options are shown on each product page.

Yes.

We provide OEM and custom manufacturing services, including:

· Custom designs

· New mold development

· Private labeling

· Wholesale production

· Please contact us for project evaluation.

Absolutely.

We welcome:

· Auto performance shops

· Distributors

· Importers

· Dealers

· Body shops

· Competitive wholesale pricing is available for volume orders.

Yes.

We ship worldwide using trusted international carriers including DHL, FedEx, UPS, air freight, and sea freight.

Shipping methods are selected based on product size and destination.

Typical production times are:

· In-stock items: 2–5 business days

· Made-to-order products: 7–20 business days

· Custom projects: Based on project requirements

· Production times may vary during peak seasons.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Tracking information usually becomes active within 24–48 hours.

Import duties, VAT, GST, and customs fees are determined by your country's regulations and are the responsibility of the buyer.

These charges are not included in the product or shipping price.

If your package arrives damaged:

· Take photos of the package and product immediately.

· Keep all original packaging.

· Contact us within 48 hours after delivery.

· Our team will assist you in resolving the issue promptly.

Please review our Return & Refund Policy before requesting a return.

Custom-made products and special orders are generally non-returnable unless there is a manufacturing defect or shipping damage.

We stand behind the quality of our products.

If you experience a manufacturing defect, please contact us with photos and your order number. Our team will evaluate the issue and provide an appropriate solution according to our warranty policy.

If you have any questions about products, fitment, wholesale inquiries, or custom projects, please contact us.

Email: lorryyou@tomlex.com.cn

We aim to respond to all inquiries within 24 business hours.